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The service-level agreement (SLA) for the version-control service is now online (https://ethz.ch/content/dam/ethz/associates/services/Service/IT-Services/files/catalogue/email-calendar/Standard%20Dienstleistungsvereinbarung%20(Service%20based%20SLA)%20f%C3%BCr%20Versionsverwaltung.pdf). The SLA is effective immediately.